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Effective Date: April 25, 2025  

Last Updated: April 25, 2025


Privacy Policy


At 24/7 Garage Door and Gate Services LLC ("Company," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By accessing or using our website (https://www.247garage-door.com) or our services, you consent to the practices described in this Privacy Policy. Please review this statement carefully, as it may be updated periodically.


Information We Collect


We may collect the following types of information:


- **Non-Personally Identifiable Information**:  

  This includes browser type, language preferences, referring site, date and time of visits, IP address, and other technical data. This information helps us understand how visitors use our website.


- **Personally Identifiable Information**:  

  When you interact with us (e.g., booking a service, submitting inquiries), we may collect your name, email address, phone number, address, and other contact details you provide.


- **Usage Data**:  

  Information about how you access and interact with the website, including pages visited, links clicked, and other usage statistics.


- **Cookies and Tracking Technologies**:  

  Data collected through cookies, web beacons, and other tracking technologies as detailed below.


How We Use Your Information


We use your information for the following purposes:


1. To process service bookings and confirm appointments.

2. To send SMS notifications and updates about your service.

3. To respond to inquiries and provide support.

4. To improve our services, website, and customer experience.

5. To communicate with you regarding promotions or important updates (with your consent where required).

6. To maintain the security and integrity of our website and services.

7. To comply with applicable laws and regulations.


Sharing of Information


No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.  

All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency may vary. Message and data rates may apply.


We may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you, provided that such parties agree to keep this information confidential.  

We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or subpoenas).


We do not sell, trade, or rent your personal information to others.


SMS Messaging Policy


We may use your phone number to send you service updates and appointment reminders via SMS.  

By providing your phone number, you consent to receive such messages under the following terms:


1. **Message Frequency**: Message frequency varies depending on your interactions with our services.

2. **Opt-Out Instructions**: You can opt out of receiving SMS messages at any time by replying STOP to any of our messages.

3. **Help Instructions**: For assistance, reply HELP to any of our messages, or contact us at riverside@247garagedoorgateservices.com.

4. **Charges**: Standard message and data rates may apply based on your mobile carrier’s plan.

5. **Privacy**: We do not sell or share your personal information with third parties. For more details on how we handle your data, see our full Privacy Policy.


If you have any questions about this policy, feel free to contact us via email at riverside@247garagedoorgateservices.com.


Cookies and Tracking Technologies


We use cookies and similar tracking technologies to enhance your experience, store your preferences, and provide personalized content and advertisements.


Types of cookies we use include:


- **Essential Cookies**: Necessary for the website to function properly.

- **Performance Cookies**: Help us understand how users interact with our website.

- **Functional Cookies**: Remember your preferences and choices.

- **Advertising Cookies**: Used to deliver advertisements that are relevant to you.


You can disable cookies through your browser settings; however, disabling cookies may affect your ability to use certain features of the website.


For full details, please refer to our [Cookies Policy].


Security


We take reasonable administrative, technical, and physical measures to safeguard your information.  

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.


If you believe your interaction with us is no longer secure, please contact us immediately.


Links to Other Websites


Our website may contain links to third-party websites.  

We are not responsible for the privacy practices, policies, or content of such third parties.  

We encourage you to review the privacy policies of any third-party sites you visit.


Your Rights


Depending on your jurisdiction (e.g., if you are a resident of California or the European Economic Area), you may have the following rights regarding your personal information:


- Right to access and obtain a copy of your personal data.

- Right to correct inaccurate or incomplete data.

- Right to request deletion of your personal data.

- Right to restrict processing of your personal data.

- Right to data portability.

- Right to object to processing of your personal data.

- Right to lodge a complaint with a supervisory authority.


To exercise any of these rights, please contact us at riverside@247garagedoorgateservices.com.


CCPA Privacy Rights (California Residents)


If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:


- The right to know what personal information we collect, use, disclose, and sell.

- The right to request that we delete your personal information.

- The right to opt-out of the sale of your personal information (note: we do not sell personal information).

- The right to non-discrimination for exercising your CCPA rights.


For more information, or to exercise your CCPA rights, please contact us at riverside@247garagedoorgateservices.com.


Children's Privacy (COPPA Compliance)


Our services are not directed to individuals under the age of 13.  

We do not knowingly collect personal data from children under 13.  

If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to remove that information.


Changes to This Privacy Policy


We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.


We will notify you of any changes by posting the updated Privacy Policy on this page.  

We encourage you to review this Privacy Policy regularly for any updates.


The date this Privacy Policy was last updated is indicated at the top of the page.


Contact Us


If you have any questions about this Privacy Policy, our SMS Policy, or how we handle your personal information, please contact us at:


Phone: 909-264-7415 / 951-903-5514  

Email: riverside@247garagedoorgateservices.com

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